Question 1

Is SwapRocket safe to use?

Accepted Answer

Yes, SwapRocket employs bank-grade security including cold storage, 256-bit SSL encryption, and regular security audits. We maintain the highest standards of security to protect your funds and data.

Question 2

What cryptocurrencies does SwapRocket support?

Accepted Answer

SwapRocket supports over 2,000 cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT, and many more. You can view our full list of supported assets on our cryptocurrencies page.

Question 3

How long does a swap take on SwapRocket?

Accepted Answer

Most swaps on SwapRocket are completed within 5-30 minutes. The exact time depends on network congestion and the specific cryptocurrencies being exchanged.

Question 4

What are SwapRocket's fees?

Accepted Answer

SwapRocket charges a competitive fee of 0.5% per transaction. There are no hidden fees, and the rate you see is the rate you get.

Question 5

Do you provide customer support?

Accepted Answer

Yes, we provide 24/7 customer support through multiple channels including live chat, email, and phone. Our expert support team is always ready to help you.

Question 6

Is SwapRocket regulated?

Accepted Answer

Yes, SwapRocket operates in full compliance with international regulations and maintains proper licensing in all jurisdictions where we operate.

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