Privacy Policy

SwapRocket operates a cryptocurrency exchange service that allows users to swap one cryptocurrency for another. Our service is designed to be simple, secure, and accessible.

This Privacy Policy applies to information we collect when you use our website, mobile applications, and other online products and services (collectively, the "Services"), or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).

At SwapRocket, we prioritize your privacy and are committed to a minimal data collection approach. We do not collect personal information about our users beyond what is strictly necessary to provide our services:

• No personal identification: We do not collect names, email addresses, phone numbers, or other personal identification details
• No KYC requirements: We do not request government IDs, proof of address, or any other verification documents for basic exchange services
• No IP tracking: We do not track or store your IP address or device information
• No browsing behavior tracking: We do not use cookies or similar technologies to track your browsing activities or preferences

The only information visible to our system is:

• Public blockchain data: Transaction hashes and wallet addresses that are already publicly available on the blockchain
• Temporary session data: Minimal technical information required to process your exchange that is immediately discarded after your session ends
• Optional communications: If you choose to contact our support team, we temporarily store that communication to resolve your issue

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected personal information from an individual under 18 years of age, we will promptly delete that information.

SwapRocket is designed to provide cryptocurrency exchange services with minimal to no personal data:

• Processing transactions: We process cryptocurrency transactions using only public blockchain addresses
• Service improvements: We develop and improve our services based on anonymous, aggregated usage patterns
• Customer support: We respond to support requests while minimizing data collection
• Security: We maintain platform security without tracking individual users

Unlike traditional exchanges, we do not:

• Create user profiles or personalized experiences based on your data
• Track or analyze individual user behavior on our platform
• Send marketing communications or promotional materials
• Share any information with third-party advertisers or analytics providers

Since we don't collect personal data, we have a simple non-sharing policy:

• No third-party sharing: We do not share any user information with third-party vendors, service providers, or analytics providers
• No identity verification services: We don't use external identity verification services for basic exchange functions
• No marketing partners: We never sell, rent, or share any information with marketing partners
• Limited legal compliance: We only interact with legal authorities when specifically required by applicable law, and even then, have minimal data to provide

When interacting with blockchain networks, only the minimum required public information (wallet addresses, transaction hashes) is transmitted to facilitate transactions - this is inherent to how blockchain technology works and is not additional data collection.

Our no-data-collection policy means we have very little to retain in the first place. Here's our approach:

• Session data: Automatically deleted when your exchange is completed
• Support communications: Retained only until your issue is resolved, then deleted
• Public blockchain data: This exists on the public blockchain, not in our databases

We maintain this minimal approach to data retention to provide you with a private, secure exchange experience while still maintaining the functionality of our platform.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request the deletion of your personal information
• The right to object to our processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact" section below. Note that some of these rights may be limited where we have compelling reasons to continue processing your information.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@swaprocket.io