Our Customer Reviews
See what our users are saying about SwapRocket's fast, secure, and easy-to-use cryptocurrency exchange platform
Featured Customer Stories
Michael S.
United States
Fastest crypto exchange I've used
I've used multiple exchanges over the years, and SwapRocket is by far the fastest. My BTC to ETH swap completed in under 10 minutes, even during high network congestion. The rates were also very competitive compared to other exchanges.
Sophie L.
Germany
Excellent service and support
When I had an issue with my transaction (my fault for using the wrong address format), the support team was incredibly responsive and helpful. They guided me through the recovery process and I had my funds back within hours. Great customer service!
David K.
Australia
Very good rates and easy to use
The interface is intuitive and the exchange process is straightforward. I particularly like how transparent they are with the fees and exchange rates. The only reason for 4 stars instead of 5 is that I'd like to see more altcoins supported.
Exchange Experience
Alex T.
SwapRocket made exchanging my BTC to SOL incredibly easy. The process was smooth and the transaction completed quickly.
Emma R.
I love how I don't need to create an account to make exchanges. Perfect for one-off swaps when you need them quickly.
James M.
Good rates and fast confirmation times. The only improvement I'd suggest is adding more token pairs for direct swaps.
Security & Privacy
Robert D.
As someone who values privacy, I appreciate that SwapRocket doesn't require unnecessary personal information for basic exchanges.
Natalie K.
I feel secure using SwapRocket knowing my funds go directly to my wallet without being stored on their platform.
Customer Support
Thomas J.
The support team responded to my query within minutes. Very professional and knowledgeable.
Lisa P.
When my transaction took longer than expected, the support team kept me updated and resolved the issue promptly.
Share Your Experience
We're constantly working to improve our service. If you've used SwapRocket, we'd love to hear about your experience.
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