Privacy Policy

SwapRocket operates a cryptocurrency exchange service that allows users to swap one cryptocurrency for another. Our service is designed to be simple, secure, and accessible.

This Privacy Policy applies to information we collect when you use our website, mobile applications, and other online products and services (collectively, the "Services"), or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).

We collect information you provide directly to us. The types of information we may collect include:

• Transaction data: Information about the transactions you make through our Services, including the type of cryptocurrency, amount, timestamp, and wallet addresses
• Identification information: When required for compliance with applicable laws or when you opt for enhanced account features, we may collect your name, email address, phone number, and other identification details
• Verification information: If you choose to undergo our verification process, we may collect copies of your government-issued ID, proof of address, and other documentation
• Communications: When you contact us directly, we will receive the contents of your message or communication

We also automatically collect certain information when you access or use our Services:

• Log data: Information about your use of our Services, including your IP address, device information, browser type and settings, date and time of access, and other technical information
• Transaction information: We maintain records of the transactions facilitated through our platform
• Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected personal information from an individual under 18 years of age, we will promptly delete that information.

We use the information we collect to provide, maintain, and improve our Services, such as:

• Processing and completing cryptocurrency transactions
• Sending you technical notices, updates, security alerts, and administrative messages
• Responding to your comments, questions, and customer service requests
• Developing new products and services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal obligations

We may also use your information to:

• Personalize and improve your experience on our platform
• Monitor and analyze trends, usage, and activities in connection with our Services
• Communicate with you about products, services, and events offered by SwapRocket

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, service providers, and consultants that perform services for us, including identity verification services, blockchain analytics providers, and customer support services
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of SwapRocket or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• With your consent or at your direction

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

We store the information we collect for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

For transaction data, we typically retain information for at least 5 years to comply with anti-money laundering regulations and to assist with fraud prevention and security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction or deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent where our processing is based on your consent

To exercise these rights, please contact us using the information provided in the "Contact" section below. Note that some of these rights may be limited where we have compelling reasons to continue processing your information.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@swaprocket.io