For Competent Authorities
SwapRocket operates as a non-custodial platform with a policy of regulatory compliance, and privacy and security at its core.
1. Introduction
SwapRocket is a non-custodial instant cryptocurrency exchange aggregator that lets users swap cryptocurrencies quickly and privately.
This page explains how SwapRocket works and how competent authorities can submit valid legal requests.
2. Our Operations
SwapRocket operates on these key principles:
- Your crypto stays yours: We do not custody your funds outside the brief period during which a swap is routed through our liquidity partner. You send crypto from your own wallet to a deposit address generated for your swap.
- No wallet connection required: SwapRocket never requests wallet connections, signatures, seed phrases, or private keys, and does not interact with smart contracts.
- Multiple cryptocurrencies: Exchange between major cryptocurrencies across different blockchain networks.
- Simple process: Select your currencies, send crypto to the deposit address we generate, and receive your swapped funds — no account or wallet connection required.
3. Privacy & Compliance Commitment
Privacy and a policy of regulatory compliance are both built into SwapRocket:
- No personal information by default: Standard exchanges do not require identification. Where required by law or where a transaction is flagged, we may request verification information, as set out in our Terms of Use.
- Minimal data by default: For standard exchanges, SwapRocket does not require or collect KYC or personal identification. We hold only minimal data, such as support correspondence and transaction references.
- Sanctions screening: We screen access against sanctions lists and restrict the Services from sanctioned jurisdictions, consistent with our Terms of Use.
- Blockchain-based: All transactions occur on public blockchains, not our servers.
SwapRocket maintains a policy of regulatory compliance and will respond to valid, legally binding requests to the extent it holds responsive data.
4. Contact Information
For general inquiries, contact SwapRocket at support@swaprocket.io. Competent authorities submitting a legally binding request should write to legal@swaprocket.io.
- General inquiries: support@swaprocket.io
- Legal requests: legal@swaprocket.io
When contacting us, please include:
- A description of your inquiry
- Any relevant transaction IDs (if applicable)